GV-50 Troubleshooting

In order to determine what issue may be preventing your device from reporting please see troubleshooting instructions below. 

Please confirm that your GV-50 is securely wired into the vehicle. It should be wired according to the connections located in the Quick Start Guide.

If so then please complete the following steps:

Remove the device from it's harness for 10 seconds or longer then reconnect it directly to the port.

To test for power check to make sure that the lights on the device are illuminating. Please note that if it is not very dark near the device you may need to cup your hand under the device and look for the light to reflect off the palm of your hand.

If you do not see any lights illuminating whatsoever within 10 to 30 seconds then the device has no power. Refer to the document attached below to ensure your harness is wired to the proper locations.

If you do see lights illuminating then please look for the blue light, and follow the steps below.

GV-50 Light Indicators

Green - Cell: 

LED flashing every second - Searching

LED flashing every 15 seconds - Connected

Red - GPS

LED flashing every second - Searching
LED steady on - Connected
No LED - GPS Asleep

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